Privacy Policy

1. Introduction

Right Touch Partner App connects independent service professionals with customers seeking home services including solar, plumbing, electrical, and electronics repair. We value your privacy and are committed to protecting your personal data.

2. Information We Collect

Account Information

• Full name
• Phone number
• Email address
• Profile photo
• Service categories
• Work location / service area

Identity & Verification

To ensure trust and safety on our platform, we collect:

• Government ID proof (for verification)
• Address proof
• Bank account / UPI details (for payouts)

Location Data

We collect precise location data to connect you with nearby service requests and to track the progress of ongoing jobs. Real-time location is collected only when you are online or traveling to a booked customer.

3. How We Use Data

• To create and manage your service provider account
• To verify your identity and professional credentials
• To assign relevant service bookings based on your location
• To process earnings and payouts to your bank account
• To prevent fraud and ensure platform safety

4. Data Sharing

We respect your data and do not sell it to third parties. We may share limited information with:

• Customers: To facilitate service delivery (e.g., sharing your name and location when you accept a job).
• Payment Providers: To process your earnings securely.
• Legal Authorities: If required by law or to protect the safety of our users.

5. Data Retention & Security

We use industry-standard security measures to protect your data. We retain your personal information only as long as necessary for platform operations and to comply with legal obligations.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.

7. Device Permissions

To provide our services, the app may request access to:

• Location: To assign nearby bookings and track service progress.
• Camera & Gallery: To allow you to upload profile photos and document work completion.
• Notifications: To send you alerts about new bookings and updates.

8. Your Rights

You have the right to:

• Access or update your personal information through the app.
• Request the deletion of your account and data (see our Data Deletion Policy).
• Withdraw location permissions (though this may affect your ability to receive jobs).